How to do Medicare redetermination request

Filing a Request for a Redetermination

The first level of appeal is a redetermination.  A redetermination is an independent reexamination of an initial claim redetermination.  A redetermination can be requested if you are dissatisfied with the initial processing of your claim.  A redetermination must be filed within 120 days of the date of receipt of the initial claim determination notice.  All requests for redeterminations must be filed in writing.  Regulations dictate that requests for redeterminations may not be filed over the telephone.

Medicare providers who submit claims to Medicare Administrative Contractors (MACs) have the same right to appeal claims as beneficiaries.  This means the provider does not need to submit an Appointment of Representative form with an appeal request.

Highmark Medicare Services has developed the Medicare Part A Redetermination Request Form for your use. A Medicare Redetermination Request form should be completed for each claim in question.  Request forms should be mailed to Highmark Medicare Services using the following address and post office boxes to submit requests for claim redeterminations (first level appeals):

Medicare Appeals
Highmark Medicare Services
PO Box 89XXXX
Camp Hill, PA 17089-XXXX
Substitute the XXXX with the appropriate PO Box number and 4 digit zip from the table below:

State
PO Box Number / 4 Digit Zip
Pennsylvania Part A
0385
Maryland/ District of Columbia Part A
0385
New Jersey Part A
0385
Delaware Part A
0417
All written requests for a redetermination must contain the following items:

  • The beneficiary name;
  • The beneficiary Medicare number;
  • The specific service(s) and/or item(s) for which the redetermination is being requested;
  • The specific date(s) of service; and
  • The printed name and signature of the requestor.
Your appeal request will be dismissed if any of the above information is not included with the request

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