Medicare holiday update for christmas and new year

Christmas and New Year’s Day Holiday – Electronic Data Interchange (EDI) Availability


Highmark Medicare Services will be observing the Christmas holiday on Thursday, December 23, 2010, and Friday, December 24, 2010, as well as the New Year’s Day holiday on Friday, December 31, 2010.  Our business doors will be closed and the Highmark Medicare Services EDI Help Desk will not be available.  However, you may continue utilizing electronic data interchange (EDI) services.

December 23 and 24 and Holiday Schedule

On December 23, 2010, the EDI platforms will be available for claim submission and report retrieval.  There will be a batch claim processing cycle executed for this date. Medicare checks and Electronic Remittance Advice (ERA) will be generated on this day. EDI claims received after 4 PM Eastern Standard Time (EST) on December 23, 2010, will be entered into the processing system on December 27, 2010.  The Multi-Carrier System (MCS) Edit Report for these claims will be available for retrieval on December 28, 2010.

On December 24, 2010, the EDI platforms will be available for claim submission and report retrieval. However, there will not be a batch claim processing cycle executed for this date. Medicare checks and ERA will NOT be generated on this day.  The MCS Edit Report for EDI claims received after 4 PM EST on December 23, 2010 will be available for retrieval on December 28, 2010.

December 31 Holiday Schedule

On December 31, 2010, the EDI platforms will be available for claim submission and report retrieval. However, there will not be a batch claim processing cycle executed for this date. Medicare checks and ERA will NOT be generated on this day.  EDI claims received after 4 PM EST on December 30, 2010, will be entered into the processing system on January 3, 2011. The MCS Edit Report for these claims will be available for retrieval on January 4, 2011.

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